Customer & Technical Support
With BlueReview, you’ll receive top-notch customer service and technical support. We’re here to help.
Initial Set-Up and Training
BlueReview makes getting started worry-free, hassle-free. To experience the full functionality of BlueReview, we’ll provide the initial One-Call Center configuration and GIS integration services, plus 4 hours of initial training and support (one-time setup fee required).
Ongoing Technical Support
BlueReview is simple and easy-to-use. But we’re here if you need us. Our support staff is available Monday – Friday, 8 a.m. – 5 p.m. Mountain Time.
Support requests via email are monitored regularly by our support team. Generally we can respond within 1-2 hours; if you have an urgent need, please call. You can reach us via our contact page, by emailing us at firstname.lastname@example.org, or by calling 866-941-1807 or 801-503-0230.
“One of the biggest advantages of BlueReview is the documentation. Records are instantly and digitally archived, maintained, and easy to retrieve. This saves time and provides liability protection if incidents occur down the road.”
“The app is so easy to use. It’s great in the field. There’s faster response and instant notification. BlueReview has eliminated a lot of paperwork and unnecessary trips to and from the office.”
“We recently had a contractor call in with a dispute. BlueReview saved us all kinds of time and money because we had records with a photo, time-stamp, and GPS location.”
“We are absolutely satisfied with BlueReview. Using BlueReview roughly saves us about .25 of a full-time equivalent—and more like .50 during the busy summer months.”
“We feel it has saved us time and money by being able receive, send and store information electronically out in the field, without the need of juggling paper. We find this has made us much more efficient and productive.”
“We are very pleased with the level of service BlueReview has provided us in keeping our locate requests organized, thereby allowing a faster and more accurate response. Your program is easy to use and with one or two minor exceptions has run flawlessly.”